![]() ![]() Her response was that there are a few items made specifically for the outlet store but most of the inventory comes from their retail stores. I asked a sales associate if everything at the Burberry Outlet was from their retail stores or if some of their items were made specifically for the outlets. I did notice one or two items that had an even deeper discount but mostly everything fell between 30%-60%. From my research, that statement seems pretty accurate. An employee told me that on average, you’ll probably be seeing a discount anywhere from 30%-60% off depending on the item. There’s no set discount across the board at the Burberry Outlet. ![]() Since it’s never that cold nor does it rain a lot in Southern California, this outlet seems to be well-stocked. ![]() If you are from out of town and are looking for good outerwear, I would definitely check this location out specifically. They have a wide selection of purses and a lot of their famous trench coats available as well. You walk in and there are a million things to check out. Possess a thorough understanding of company policies and procedures and consistently follow and enforce company guidelines on operations.This was my first time at the Burberry Outlet at the Desert Premium Hills Outlet in Cabazon and I was surprised by how big the store was.Hold a good understanding of the business and effectively communicate needs and ideas to bring the business to next level.Drive the digital experience in store and use digital resources to communicate whenever face-to-face is not possible.In absence of store management, responsible for processing post-void transactions, authorising promotional discounts and employee sales.Resolve difficult customer issues and escalate to management when necessary.Deliver formal performance feedback in partnership with store management through monthly Burberry Experience Development Plans. Partner with store management to set goal expectations.Use morning and weekly meetings to constantly reinforce key elements of the Burberry Experience through role-play, providing tips and talking through difficulties of individual associates. ![]() Partner with GM, SM and S&P to take ownership of Burberry Experience training within the store.Lead by example by delivering the Burberry Experience to customers when necessary.Develop and retain talented employees, by recognising and rewarding performance through monthly development plans and annual performance reviews.Coach “in the moment” and after every transaction and client interaction, reach out to associates to talk through the successes and opportunities and ensure proper follow-through on follow up actions.Drive partnership on the selling floor between sales associates, specialists, stock associates and operations team.Set the pace and standard to deliver excellent service to customers Manage the customer flow to ensure the best possible service and that no client is left unattended.Coach and provide feedback to the team as necessary to ensure all customers serviced in the store are given the full Burberry Experience in line with brand strategies. Lead a high performing customer facing and service orientated team.Partner with associates to improve overall selling skills and close sales in order to achieve sales goals and KPIs.Supervise, assist and motivate sales associates to consistently deliver high-value experiences on the selling floor to every client act as a “quality control” supervisor ensuring that every interaction with a customer is memorable. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |